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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Water leaks can start quietly, but their impact can be surprising. The MOCREO SW2 Water Leak Detector is designed to provide immediate peace of mind with a loud 95 dB alarm and real-time alerts that reach you where you are. When paired with the MOCREO Hub, this system delivers notifications to your phone and email, helping you act before minor drips become major damage. Best of all, there is no subscription fee, making it a straightforward, affordable layer of protection for many homes.
The SW2 is built to be part of a scalable, whole-home monitoring setup. It supports a long, unobstructed range to keep you informed across rooms and floors, and it can be part of a network with up to thirty detectors connected to a single Hub. This means you can watch for leaks in multiple spots—basements, laundry rooms, pipes, boilers, and HVAC lines—without losing sight of what matters most: what’s happening where you live.
Two modes give you flexible monitoring: Water Alert and No Water Alert. The detector includes a generous 39-inch probe cable, ideal for sump pumps, basements, construction drainage, irrigation lines, and other hard-to-reach areas. This versatility helps you tailor placement to your home’s layout and your specific concerns.
When a leak is detected, you won’t miss the message. The SW2 emits a 95 dB sensor alarm and triggers multiple alert channels: an email alert, an app push notification, and a Hub beep. These layers of notification help you respond quickly, whether you’re at home or away.
You can create a comprehensive water-protection network by linking up to 30 detectors to one Hub. This setup makes it easier to view leakage activity across different locations in real time, helping you prioritize responses and maintain a sense of control in any space.
The SW2 is powered by an 1800 mAh rechargeable battery, delivering up to two years of use on a full charge with low power consumption. A note on durability: the probe is waterproof, while the sensor box is not, so consider placement that protects the electronics while maximizing leak detection coverage.
From laundry room spills to pipe leaks, the SW2 is designed to support proactive protection. Place detectors near appliances, under sinks, or along plumbing to gain early warnings and avoid costly damage. While results will vary by setup, many users find that early detection paired with timely alerts reduces stress and helps them plan preventive steps more effectively.
Q: Do I need a MOCREO Hub to use the SW2 detector?
A: Yes. SW2 works with the MOCREO Hub to deliver alerts via app, email, and audible cues.
Q: How long does the SW2 battery last between charges?
A: Up to two years on a full charge with low power consumption.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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