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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the LUXE Bidet NEO 320, a stylish, non electric attachment that slides onto your toilet to elevate daily cleansing. Its rose gold finish adds a refined touch to modern bathrooms, while keeping installation simple and practical. This unit works with most standard two piece toilets and taps into your existing hot water supply via a sink connection, offering a calm, trouble free upgrade from routine toilet paper without cables or cords to manage.
With adjustable water temperature, the NEO 320 lets you tailor the wash to your comfort level. The use of warm water can enhance the feel of the cleanse, giving a gentler sensation or a more thorough rinse based on your preference. Hot water is supplied through a convenient sink connection, so you can enjoy warmth without needing electricity or batteries.
The NEO 320 features two wash modes designed for different needs. The rear wash delivers a firmer spray for a focused cleanse, while the feminine wash offers a softer flow aimed toward the front for added comfort. The dual nozzle design helps you choose the right setting for your routine, without extra gear.
Sanitation is built into the design with a guard gate that shields the nozzles between uses. After every wash, the nozzles retract behind the guard gate, helping keep the unit tidy and ready for your next use. This thoughtful touch supports a low maintenance cleaning experience.
Installing the NEO 320 is straightforward. The bundle includes all parts and tools necessary to attach the unit to a standard two piece toilet in minutes. When you want to remove or re-seat the bidet, the process is simple and non invasive, keeping your bathroom flexible over time.
With an 18 month warranty and a responsive customer care team, you can register the bidet online for extended coverage. This support is designed to help with questions about setup, use, or general care, giving you added peace of mind as you enjoy a refreshed bathroom routine.
Consider the NEO 320 as a convenient upgrade for daily routines, post exercise checks, after long days, or after meals when you want a gentle, accurate wash without interrupting your flow. Benefits are possibilities to explore, rather than promises, so you can discover what works best for you.
Q: Is the LUXE Bidet NEO 320 easy to install?
A: Yes. It attaches to standard two-piece toilets using included parts and tools; no electrical outlet required.
Q: What wash options does the NEO 320 offer?
A: It provides rear and feminine wash modes with adjustable water flow for targeted cleansing.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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