Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The LUXE Bidet NEO 320 adds a new level of cleanliness and comfort to everyday routines by delivering warm water from a sink connection. It easily attaches to most standard two-piece toilets and requires no electricity to operate.
With adjustable water temperature you can tailor the sensation from a gentle cool rinse to a soothing warm spray. The warm water supply comes directly from your sink, so you stay in control of the experience.
The rear wash uses a stronger flow for targeted cleansing, while the feminine wash provides a softer front spray. A guard gate protects the nozzles between uses and the nozzles retract automatically after each wash for sanitary protection.
Upgrade your bathroom in minutes with a complete kit that includes all parts and tools. The bidet easily attaches to and detaches from standard two-piece toilets, offering flexible use and simple maintenance.
Think of a smoother morning routine or a refreshing post-workout ritual. This non-electric attachment focuses on ease of use, discreet maintenance, and practical comfort without overpromising outcomes.
Q: Is the LUXE Bidet NEO 320 compatible with most standard two piece toilets?
A: Yes, it easily attaches to most standard two piece toilets using the included hardware and tools.
Q: Does the NEO 320 require electricity to operate?
A: No, this is a non-electric bidet attachment powered by your water supply.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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