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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The LUXE Bidet NEO 320 Plus is a discreet, non-electric attachment that elevates bathroom cleanliness through thoughtful engineering. Its compact silhouette fits seamlessly with modern toilets, offering a touch of luxury without complicating your setup. Expect a refined rinse experience powered by adjustable warm water and dual nozzles, designed to complement real-life use—from busy mornings to relaxing evenings.
Designed for practical versatility, this bidet emphasizes user-friendly features that support consistent personal care. The product flips up and out of the way for easy cleaning of hard-to-reach spots, while a quick self-cleaning mode provides an extra layer of hygiene without extra effort. The result is a cleaner feel after every rinse, a key factor for many households seeking comfort and convenience.
Whether you’re managing a busy morning routine, dealing with monthly cycles, or simply seeking a more comfortable bathroom experience, the NEO 320 Plus offers a flexible approach. The warm water option adds a soothing touch, the dual nozzle setup covers multiple cleansing needs, and the streamlined installation keeps disruption to a minimum. While not a medical device, many users appreciate the potential for a more thorough, consistent rinse that supports daily personal care without complicating their bathroom setup.
With its modern finishes and ergonomic controls, this bidet attachment blends into contemporary bathrooms while delivering tangible, everyday comfort. The combination of durability (stainless steel hinges) and a protective, low-profile design helps maintain a tidy, inviting space for all users. Explore the possibilities and tailor your rinse experience to your preferences, season, or routine—without overpromising results.
Every NEO 320 Plus includes an 18-month manufacturer’s warranty, with an option to extend to 2 years by registering on the LUXE Bidet site. Regular maintenance is simple—use the EZ-Lift to Clean feature to access the nozzle area, and rely on the 360° self-clean for ongoing hygiene. The patented slide-in installation means less downtime and more time enjoying a refreshed bathroom routine.
Q: How is the LUXE Bidet NEO 320 Plus installed?
A: Patented U-shaped adjustment plates enable slide-in installation without removing the toilet seat.
Q: What wash options does the NEO 320 Plus offer?
A: Dual nozzles provide rear and front wash with adjustable warm water for a personalized cleanse.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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