Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your bathroom with the LUXE Bidet NEO 320 Plus, a non-electric attachment that adds warm water cleansing to your toilet. The design prioritizes comfort, hygiene, and a clean, modern look. With its compact profile and durable hardware, it fits many standard toilets and daily routines without dramatic changes to your space.
The bidet flips up and out of the way, making it easier to wipe the rim and reach tight spots. A dedicated 360-degree self-clean mode sweeps along the guard gate and the nozzles for thorough hygiene after use. When needed, the EZ-Lift to Clean feature invites quick maintenance.
Designed for a smooth retrofit, the NEO 320 Plus can be installed quickly without removing the entire seat. The patent-pending hardware adapts to most standard toilets, and the hinges permit post-install tweaks for a precise fit.
Enjoy warm water with adjustable temperature and pressure for both rear and feminine washes. The dual-nozzle system provides separate streams, catering to different hygiene needs and preferences. The low-profile unit keeps a sleek look on your toilet lid.
All LUXE Bidet NEO Plus units come with an 18-month warranty, extendable to two years by registering online. The chrome finish adds a modern shimmer to your bathroom, while the durable build supports daily use.
Q: How is the NEO 320 Plus installed without removing the entire toilet seat?
A: It uses patented U-shaped adjustment plates for a quick, secure fit on most standard toilets.
Q: What wash options and finishes does the NEO 320 Plus offer?
A: Rear and feminine wash with warm water; finishes include White, Rose Gold, Gold, Chrome.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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