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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The LUXE Bidet NEO 185 Plus is a compact, non-electric bidet attachment designed to fit cleanly on a standard toilet seat. It blends precise engineering with thoughtful details to enhance daily routines, offering a refreshing, hygienic wash without electrical components. The system features a patented slide-in installation, a 360° self-cleaning mode for both the guard gate and nozzles, and an easy EZ-Lift to Clean for straightforward maintenance. Its dual nozzles deliver dedicated rear and feminine wash options, making it a practical addition for a wide range of bathroom needs.
This model stands out with several user-friendly touches: a flip-up design that tucks neatly aside for easier cleaning of hard-to-reach areas, plus a sleek, low-profile silhouette that complements modern bathrooms. The 360° self-cleaning cycle helps maintain nozzle hygiene with a panoramic rinse, while the sturdy stainless steel hinges and patented U-shaped adjustment plates support quick tweaks even after installation. The unit ships in four premium finishes—White, Rose Gold, Gold, and Chrome—and includes ergonomic knobs with refined water pressure control to suit your preferences.
Whether you’re managing monthly cycles, pregnancy-related needs, or simply seeking a more comfortable bathroom routine, the NEO 185 Plus offers a flexible wash experience. The dual-nozzle system supports targeted cleaning, while the compact form minimizes clutter. In everyday use, the flip-up feature helps you maintain a clean, accessible sink area, and the four finishes let you coordinate with existing fixtures for a cohesive bathroom look.
All LUXE Bidet NEO Plus units include an 18-month manufacturer’s warranty, with an option to extend to two years by registering on the LUXE Bidet website. This coverage adds peace of mind as you explore upgraded hygiene with a durable, thoughtfully designed attachment.
Q: What makes the LUXE Bidet NEO 185 Plus unique?
A: It combines a flip-up design, 360° self-cleaning, and dual nozzles with a quick slide-in install for a practical bathroom upgrade.
Q: Is installation compatible with most toilets and is there a warranty?
A: Yes, the patented plates support easy setup without removing the seat, and an 18-month warranty (extendable to 2 years with registration) provides coverage.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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