Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When you approach the toilet, this bidet attachment brings a refined balance of design and daily comfort. The standout flip-up mechanism tucks neatly out of the way, making cleaning easier and keeping the unit accessible when you need full bowl access. A dedicated 360° Self-Clean mode delivers a panoramic rinse for the guard gate and nozzles, helping maintain essential components between uses with a calm, quiet operation.
Designed to save time and simplify maintenance, the NEO 185 Plus combines practical engineering with modern styling to fit real-life routines. The result is a cleaner feel, a tidy bathroom surface, and a sense of daily ease that doesn’t demand compromise.
Patented U-shaped adjustment plates let you install without removing the entire toilet seat. Stainless steel hinges offer post-install tweaks, and the system is compatible with the LUXE Toilet Seat for a cohesive, polished look.
The dual-nozzle design provides rear wash and a dedicated feminine wash, supporting varied preferences and needs such as cycle-related care or pregnancy comfort. A gentle, controlled water flow delivers comfortable coverage.
The NEO 185 Plus features a low-profile, compact silhouette and comes in four premium finishes: White, Rose Gold, Gold, and Chrome. Ergonomic knobs and refined water-pressure control add a premium feel to daily use.
All units include an 18-month manufacturer’s warranty, with an option to extend to two years by registering on the LUXE Bidet website.
Q: What makes the LUXE Bidet NEO 185 Plus easy to install?
A: Patented U-shaped adjustment plates avoid full-seat removal, with stainless steel hinges for post-install tweaks.
Q: Does the bidet support both rear and feminine wash?
A: Yes. It provides rear and frontal wash with a 360° self-cleaning mode to maintain nozzle hygiene.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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