Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Experience a refined, non-electric bidet attachment designed to add a touch of luxury to daily routines. The NEO 185 focuses on clean, controlled cleansing with two distinct wash modes, built to feel soothing and precise without relying on electricity.
The rear wash delivers a stronger stream for a thorough cleanse, while the feminine wash provides a gentler front-facing spray. The feminine mode can be helpful during monthly cycles and for new or expecting mothers.
The guard gate shields the nozzles between uses, while the nozzles automatically retract after each wash to remain protected until your next session.
Durability comes from high-pressure valves with metal-ceramic cores and steel hoses, a deliberate choice against plastic components in critical paths. This design delivers a premium feel and long-lasting reliability without electricity.
This attachment is designed for a quick home upgrade. It includes all parts and tools to attach to most standard two-piece toilets, and it can be detached if you relocate or no longer need it.
Backed by an 18-month warranty and a responsive customer care team, your upgrade is protected and supported as needed.
In day-to-day life, the NEO 185 offers a discreet, elegant addition to your bathroom—quiet, efficient cleansing that respects your routine and space. You can enjoy a premium touch without altering electricity use or the fixture's footprint.
Q: How easy is installation for the LUXE Bidet NEO 185?
A: All parts and tools are included; attaches to standard two-piece toilets in minutes.
Q: Does it require electricity or special plumbing?
A: No electricity needed; operates via water pressure and standard plumbing connections.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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