Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Transform your bathroom routine with the LUXE Bidet NEO 185. This non-electric attachment adds a refined cleansing experience to any standard two-piece toilet without requiring power outlets. Its sleek blue finish and compact profile bring a touch of luxury while staying understated enough for everyday use. The design emphasizes practicality and comfort, offering targeted cleansing with intuitive controls and durable construction that stands up to daily wear.
Two distinct wash modes for versatile cleansing — The rear wash delivers a stronger spray for thorough cleansing at the back, while the feminine wash provides a gentler flow toward the front. This pairing supports daily hygiene needs and can feel especially helpful during monthly cycles or for new or expecting mothers who value a comfortable, refreshing experience. The water pressure is adjustable, so you can tailor the sensation to your preferences without sacrificing efficiency or cleanliness.
The bidet features a hygienic guard gate that shields the nozzles when not in use. After each wash, the nozzles automatically retract behind the gate, helping keep them clean and ready for the next session. This thoughtful detail supports a sense of reliability and reduces the need for frequent manual cleaning.
Built with high-quality components, the NEO 185 uses metal-ceramic cores in its valves and steel hoses, which contribute to durable performance and consistent water delivery. The combination of robust parts and a streamlined design elevates the bathroom aesthetic, offering a premium look without complicated installation or maintenance.
The installation is straightforward on most standard two-piece toilets. The kit includes all parts and tools needed for a quick setup, so you can elevate your bathroom experience without a professional. The attachment remains easy to remove if you ever need to relocate or revert to the original toilet configuration.
Benefit from an 18-month warranty and access a dedicated customer care team. If you ever have questions or concerns, the support team is just a call away to help troubleshoot or confirm installation details.
Q: What makes the LUXE Bidet NEO 185 different from a standard toilet seat?
A: Dual rear and feminine wash modes with a retractable nozzle guard offer versatile cleansing and a clean, premium look.
Q: Is electricity required and is installation easy?
A: No electricity needed; it installs on most standard two-piece toilets and includes all parts and tools for quick setup.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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