Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the LUXE Bidet NEO 120 Plus, a sleek non-electric attachment that adds thoughtful design to daily bathroom routines. The standout feature is a flip-up design that moves out of the way for easy cleaning of hard-to-reach spots, while a 360° Self-Clean mode provides panoramic care for the guard gate and nozzles. This makes maintenance simpler without taking apart your toilet or seat.
Installation is fast and user-friendly. Its patented U-shaped adjustment plates let you install without removing the entire toilet seat. Stainless steel hinges allow tweaks after install, keeping your setup secure as you adjust water pressure and fit. The included Hybrid T-Adapter increases compatibility and reduces cross-threading risk, helping you get up and running with confidence.
The NEO 120 Plus comes in four premium finishes White, Rose Gold, Gold, and Chrome so you can match your bathroom style. Ergonomic knobs offer refined control over water pressure, and the compact profile keeps the seat looking modern and uncluttered. It works with standard fittings and is designed to pair with LUXE Toilet Seat for a cohesive look.
Warranty and service are straightforward: an 18-month manufacturer’s warranty comes standard, and you can extend this to 2 years by registering your product on the LUXE Bidet site. This is a practical upgrade designed to fit everyday life, with options that help you tailor the experience without committing to a full remodel.
Morning routines become smoother when you have convenient personal cleansing options nearby. Visitors appreciate the quick, unobtrusive installation that doesn’t require extra tools or seat removal. With easy maintenance and durable components, the NEO 120 Plus is built to blend into busy bathrooms while staying reliable over time.
Q: How does the installation work for the LUXE Bidet NEO 120 Plus?
A: Patented U-shaped plates allow quick setup without removing the toilet seat.
Q: What cleaning features does this bidet offer?
A: It includes a 360° Self-Clean mode to cleanse the nozzle and guard gate.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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