Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Upgrade your bathroom routine with a sleek, non electric bidet attachment that tucks neatly under your toilet seat. The NEO 120 Plus features a single nozzle and a compact silhouette, delivering a targeted rear wash without adding bulk or cords.
One standout detail is the flip up design that moves out of the way for easier cleaning of hard to reach spots. An EZ Lift to Clean mechanism adds quick access when you need it, while keeping the unit tidy between uses.
Durability and reliability come from robust hardware, including stainless steel hinges that support adjustments even after installation. The result is a secure, stable fit that stays in place on most standard toilets.
Patented U shaped adjustment plates enable quick setup without removing the entire toilet seat. A Hybrid T Adapter, along with standard fittings, improves compatibility and reduces the risk of cross threading, making the install smoother for many models.
Available in four premium finishes White, Rose Gold, Gold, and Chrome, the NEO 120 Plus adds a modern touch to any bathroom. Ergonomic control knobs offer intuitive control over water pressure and wash duration, so you can customize the experience to your preferences without guesswork.
Warranty and confidence go hand in hand. Each unit includes an 18 month manufacturer warranty, with an option to extend to two years by registering on the LUXE Bidet site. The combination of thoughtful design, flexible installation, and refined aesthetics aims to fit into real life, whether you are refreshing a daily routine or preparing for guests.
In busy mornings or quiet evenings, a straightforward rear wash paired with adjustable pressure offers a comfortable, hands-on cleanse that complements your existing bathroom setup. The low profile design helps preserve sightlines around the toilet area, while the rose gold finish adds a contemporary accent to your fixture.
Q: What makes the LUXE Bidet NEO 120 Plus easy to install?
A: Patented U shaped adjustment plates enable quick setup without removing the entire toilet seat.
Q: Which finishes are available and what warranty is offered?
A: Available in White, Rose Gold, Gold, and Chrome; 18 month warranty, extendable to 2 years by registration.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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