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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Pico remote in ivory adds flexible control to your Caseta dimmers. With a three-button layout—Raise, Lower, and Preset—you can turn lights on or off, fine-tune brightness, and quickly return to a preferred level from anywhere in the room.
Designed for table top use, wall mounting, or handheld operation, this compact control adapts to how you live and move through your space. A long-lasting battery supports years of use, and the package includes one Pico remote with additional coordinating accessories available separately.
When you arrive home after dark, use Pico from the car or doorway to illuminate your entry. In the living room, a single press creates a welcoming ambiance. While entertaining, presets help you set the mood without reaching for switches.
Pico works with Lutron Caseta dimmers and plug-in lamp dimmers (sold separately). It includes one Pico remote, with a broader ecosystem of coordinating accessories available separately to expand control across your home.
Q: What does the Lutron Pico Remote control?
A: It controls Caseta dimmers and plug-in lamp dimmers to turn lights on/off, brighten or dim, and recall a favorite level.
Q: How can I place the Pico remote?
A: Use it handheld, mount on a wall, or set it on a tabletop pedestal for easy access.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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