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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Pico Paddle Remote Wall-Mount Kit (PJ2W-P2B-WH) offers flexible, wireless control for Caseta smart dimmers and switches. The package includes one Pico remote, a wallmount bracket, a coordinating Claro wallplate, and wire label stickers. Finished in white, the set is designed to complement the Diva and Claro aesthetics while blending into a wide range of interiors. No wall wiring is needed for the basic setup, making installation quick and unobtrusive.
Mount the Pico remote almost anywhere with the included wallmount bracket to add a second control point. This enables a seamless wireless 3-way experience, letting you adjust lighting from locations you prefer without cutting holes or pulling wires.
Pair the Pico remote with multiple Caseta dimmers or switches at once, enabling a single remote to influence the lighting in an entire room. This creates cohesive control across several devices while preserving a clean wall look.
The Pico remote mirrors the look of Diva dimmers and Claro switches, providing a cohesive, high-end feel. Battery life is typically around 10 years, reducing maintenance. Basic pairing does not require a hub or password. Some features may require firmware updates, which could necessitate a hub for updates.
With Diva dimmers, a single tap can set the chosen level and a double tap can jump to full brightness. Firmware updates may be needed to enable this feature, and a hub may be required to complete updates.
Q: What is included in the Lutron Pico Paddle Remote Wall-Mount Kit PJ2W-P2B-WH?
A: The kit includes one Pico paddle remote, wallmount bracket, coordinating Claro wallplate, and wire label stickers; designed to pair with Caseta dimmers and switches.
Q: Can I install the Pico remote without wiring or holes in the wall?
A: Yes. The included wallmount bracket lets you add a second control point anywhere, with no wiring required.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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