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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Lutron Caseta Original Smart Dimmer Switch is a compact, elegant device that lets you tailor lighting with a tap, app, or voice. It handles dimmable LED bulbs as well as incandescent and halogen, providing a smooth, continuous range from bright task light to soft ambient glow. Designed for 3‑way use, it enables shared control across two switches without complicated rewiring. And it doesn’t require a neutral wire, making retrofits easier for many homes.
Pairing this dimmer with the Lutron Smart Hub unlocks enhanced control: a responsive mobile app, voice commands, scenes, and schedules that adapt to daily routines. When connected to popular ecosystems, Caseta works with major smart assistants through the hub, such as Alexa, Apple HomeKit, and Google Assistant, while offering expandability through additional accessories. The switch supports up to 150W of dimmable LED or 600W incandescent/halogen per unit, making it suitable for a wide range of rooms and fixtures. Coordinating wall plates and Pico remotes are available separately to finish the look and extend convenience.
In everyday life, you’ll notice how easily lighting adapts to moments: a clear, focused glow for reading, a softened glow for movie night, or a warm ambiance for family dinners. With schedules and scenes, you can have lights respond to your routines, and Smart Away can add a layer of ambience while you’re away (all features dependent on the hub). The Caseta dimmer’s clean, modern design blends with many interiors, and its intuitive operation helps make lighting feel almost automatic and natural.
Note: Actual results depend on wiring, bulb type, and network setup. This description highlights capabilities and related accessories to help you plan a smarter, more adaptable lighting environment.
Q: Does the Lutron Caseta Original Dimmer Switch require a neutral wire?
A: No neutral wire is required for most installations, simplifying retrofits.
Q: What do I need to use Caseta with other smart home devices?
A: A Lutron Smart Hub is required to enable app control, scenes, and voice assistants.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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