Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The HES 9400 Series Slim-Line Electric Strike is engineered to work with rim exit devices that use a 1/2" latch throw. Its components are fully encased in a 5/8" thick stainless steel housing, delivering a clean, frame-friendly appearance with no need to cut the door frame during installation. A 1/8" spacer plate is included to adapt to varying door gaps, ensuring a snug, professional fit on most standard frames.
Built for enduring use, the 9400 combines strength with subtle aesthetics. The satin stainless steel finish provides corrosion resistance and a refined look for busy entryways. A decorative cover conceals mounting hardware, giving a sleek surface that reduces visual clutter while maintaining a secure, tamper-resistant design. The unit offers static strength up to 1,500 lbs and dynamic strength up to 70 ft-lbs, with endurance rated at 1 million cycles, making it suitable for high-traffic environments that demand reliability.
The 9400 is field-selectable for fail-safe or fail-secure operation and supports dual 12/24 VDC power. This flexibility makes it easier to tailor the strike to your access-control strategy without changing hardware. Its non-handed design and horizontal adjustability simplify alignment during installation, while the internally mounted solenoid keeps the assembly compact and protected from impact and tampering.
Designed for surface mounting, this model installs directly on the frame with no frame cutting required. It fits metal and wood frames (wood screws not included) and accommodates up to a 1/2" Pullman latch. A spacer plate is included to accommodate door-gap variations, and the raw hardware is color-matched to 630 Satin Stainless Steel for a cohesive look across doors and frames.
The 9400 carries burglary-resistant ratings and is listed to applicable standards for outdoor use where required. With a robust construction and a long service life, it is backed by a five-year SecuriCare warranty for added peace of mind.
Overall, the HES 9400 offers a balanced combination of secure performance, durable materials, and flexible configuration that can support a variety of access-control scenarios without overpromising outcomes. It’s a practical choice for facilities seeking a streamlined, dependable electric strike with professional aesthetics.
Q: Which frames and latches does the HES 9400 support?
A: Compatible with metal and wood frames; supports up to 1/2 inch Pullman latch, with a 1/8 inch spacer included to adjust door gaps.
Q: What are the operating options and warranty?
A: Field-selectable fail-safe or fail-secure; dual 12/24 VDC operation; backed by SecuriCare five-year warranty.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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