Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The HEIXSMT Fingerprint Door Knob combines four access methods into one reliable unit, designed to reduce clutter and simplify everyday routines. Use fingerprint, enter a code, tap one of the four included key fobs, or unlock with the mechanical key as a backup when needed. It's well suited for bedrooms, apartments, offices, and hotel rooms where flexible, keyless access matters.
Equipped with a 508 DPI fingerprint sensor and full 360 degree reading, the system reads authorized prints quickly and with high accuracy. It supports up to 100 fingerprints and typically unlocks in about 0.3 seconds, helping you avoid fumbling at the door.
Designed for US standard doors, it fits backsets of 60 mm or 70 mm and door thicknesses from 30 mm to 55 mm. A small screwdriver makes the installation straightforward, and it supports both left and right handed doors for indoor or outdoor use.
Powered by four AAA batteries, the lock can operate for eight to ten months depending on usage. A low battery indicator helps you plan replacements, and a USB port provides a backup power path if needed.
Beyond hardware, HEIXSMT offers responsive support within 24 hours and a full 365 days after-sales service. The system is designed to support everyday life with flexible, keyless access that you can rely on when you need it.
Q: What access methods does the HEIXSMT Fingerprint Door Knob offer?
A: Fingerprint, code, four RFID key fobs, and a mechanical key backup for emergency entry.
Q: How do I install and power the lock?
A: Fits US standard doors and installs with a screwdriver; uses 4 AAA batteries with USB backup power.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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