Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
HEI LIANG HL-3 blends a timeless door hardware silhouette with modern biometric security. The matte black finish adds a refined touch to private spaces like bedrooms and offices, while the internal electronics safeguard access without sacrificing privacy. This smart door knob supports multiple unlocking methods and app-based control, aiming to make daily entry smoother and more secure in homes, small offices, hotels, and apartments.
Having several options reduces the need to search for keys and offers convenient fallbacks when hands are full or lighting is low.
The app-centered approach helps you balance ease of use with privacy, giving you a practical overview of who accessed your space and when while keeping keyless entry convenient.
The HL-3 combines a classic door-hardware aesthetic with modern biometric and digital features, making it suitable for private rooms, home offices, hotel rooms, and rental properties. Its understated matte black finish complements a variety of interiors while delivering practical access control that respects space privacy and everyday routines.
Designed for wooden doors and common installations, the lock fits door thicknesses from 30 to 55 mm and can be mounted with a screwdriver in minutes. When assembling the inner and outer components, follow the UP indicator to align the spindle, and ensure the back lock seats securely against the mounting base. In low battery situations, a power bank can provide emergency power to open the door. For any questions, our support team is ready to help.
Q: What unlocking methods does the HEI LIANG HL-3 offer?
A: It supports fingerprint, keypad password, app control, and an emergency spare key.
Q: Is the HL-3 easy to install on most doors?
A: Yes. It fits most American wooden doors 30–55 mm thick and installs in minutes.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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