Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Protect your plumbing from cold snaps with this 22‑foot, self‑regulating heating cable. The built‑in thermostat automatically maintains warmth along the run, while a grounded plug and comprehensive certifications help support safe operation in North American homes. This solution is designed for water‑filled lines, offering a practical way to reduce the risk of frozen pipes during freezing weather.
This heat tape is ideal for protecting water‑filled pipes in unheated spaces such as crawl spaces, basements, garages, or exterior runs. It arrives pre‑assembled for easy setup and works with standard 120V outlets for both metal and plastic plumbing, delivering steady warmth where you need it most without overshooting heat.
Beyond warmth, this system emphasizes safety and durability with robust shielding and insulation, industrial‑grade components, and thorough testing. It is designed for home use and backed by a solid warranty and insurance coverage for added peace of mind.
Q: Which pipe types can HEATIT heat tape be used with?
A: Suitable for water-filled plastic (including PEX) and metal home pipes.
Q: What safety features come with HEATIT heat tape?
A: CSA and ETL certified with UL plug; auto thermostat engages at 37°F and stops at 50°F.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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