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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
When winter tests your plumbing, the HEATIT 18ft Automatic Pipe Heat Trace Cable provides dependable protection for both metal and plastic pipes. This self-regulating system, paired with a built-in thermostat, responds to temperature changes to help keep water flowing in freezing conditions. Fully certified for safety, the cable carries ETL certification and a UL-certified plug, ensuring quality from plug to cable across the installation.
The heat trace tape automatically adjusts heating output based on ambient conditions, helping prevent overheating while prioritizing energy efficiency. The integrated thermostat activates at 38°F (3°C) and deactivates at 50°F (10°C), delivering targeted protection only when needed.
Available in lengths from 3 ft to 160 ft, this heat trace tape adapts to a range of spaces — from compact basements to extended exterior runs. It works with metal and plastic pipes, including copper, PVC, and stainless steel, enabling flexible use across projects.
In practice, you may experience fewer freeze-related disruptions and more consistent water flow during cold snaps when installed according to the guidelines. The combination of energy-conscious design and reliable materials makes this a practical option for protecting piping in challenging climates.
Q: What pipes does the HEATIT 18ft Automatic Pipe Heat Trace Cable work with?
A: It works with metal and plastic pipes, providing reliable freeze protection down to -40°F when installed correctly.
Q: Is the cable safe and certified for home use?
A: Yes, the entire cable is ETL listed and the plug is UL certified, ensuring safety across the installation.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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