Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
In climates where frost bites into unheated spaces, keeping water moving matters. HEATIT offers a 12-foot self-regulating pipe heating cable designed to respond to temperature changes and deliver warmth where it’s needed most. Rather than a constant heat source, the cable adjusts its output along its length, which can help prevent ice blockages and support steady water flow during freezing snaps without unnecessarily driving up energy use.
The system is designed to perform under demanding conditions, with full certification from end to end and a robust power cord included. This setup is intended to help protect pipes in crawl spaces, garages, and other unheated areas where freezing risks are common. The warranty coverage supports peace of mind when you’re selecting a heat trace solution for your infrastructure needs.
Imagine pipes snaking along an exterior wall or a basement line, where winter winds chill the exposure. Laying HEATIT along the run can provide continuous warmth to the pipe surface, potentially reducing the chance of ice formation inside. Seasonal cabins, rural outbuildings, and unheated storage spaces may benefit from dependable heat coverage without constant monitoring. When you install along PVC or metal pipes, you’re adding a layer of protection that aligns with your standard plumbing layout and seasonal needs.
HEATIT pipe heat tape is engineered for straightforward application. It supports a variety of pipe types and can be installed straight, spiraled, or overlapped to match your layout. The 12 ft length offers a practical balance between coverage and manageability for most residential setups, while longer options exist if your project demands broader reach.
Q: Is the HEATIT cable safe for both metal and plastic pipes?
A: Yes. It is designed for metal and plastic pipes and carries ETL certification.
Q: What temperatures does it protect against and how does the thermostat work?
A: The built-in thermostat activates at 38°F and deactivates at 50°F to help prevent freezing.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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