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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Govee Water Leak Detectors (2-pack) bring immediate, audible alerts to the areas most at risk—kitchens, bathrooms, and basements. Designed for practical, real-life use, these detectors combine compact placement with a powerful alarm system to help you notice drips and seepage before they escalate. While they are wireless and easy to deploy, they rely on the H5040 gateway for remote monitoring, and are not compatible with other gateways.
These detectors are designed to pair with the H5040 gateway for remote alerts. Note that they cannot connect directly to Wi-Fi, and the B07QP153GT kit is required to enable phone notifications when you’re not at home. This kit is not included in the package.
In practice, you’ll hear a clear 100 dB alert and see a red indicator light when a leak or drip is detected. The front and back probes provide coverage across common leak points, while the IP66 rating helps ensure durability in moisture-rich spaces. The system supports proactive monitoring, so you can address a developing issue before it becomes a larger problem.
Place the detectors near dishwashers, under sinks, behind toilets, or along basement walls where hidden leaks often start. In busy kitchens, the adjustable volume helps balance awareness without scaring occupants. In basements or laundry rooms, the waterproof design and quick-location sound help you locate the source fast for timely action.
Q: Do these detectors work without Wi‑Fi?
A: They don’t connect directly to Wi‑Fi; remote alerts require the H5040 gateway.
Q: What is included and how do alerts work?
A: Two detectors with dual probes, 0–100 dB adjustable alarm, and battery alerts; IP66 waterproof. Remote alerts require the H5040 gateway.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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