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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the gotonovo Shower System, a complete wall-mounted faucet kit designed to deliver a broad, spa-like rainfall experience together with a flexible handheld spray. The 10-inch round rainfall head creates a generous spray area that can feel both enveloping and refreshing, while the handheld option adds targeted rinsing for quick cleanups or special needs.
This dual-function setup puts you in control with a simple diverter knob and a single-handle valve for hot and cold adjustments. The result is a shower experience that can adapt to mood and moment, from a soothing drizzle to a more invigorating rinse.
Built from high-quality stainless steel with a matte black finish, the system combines durability with modern style. The finish features multi-layer electroplating and has undergone salt spray testing to help maintain its look over time. A 360° adjustable shower head angle allows you to tailor the spray direction with ease.
The package covers everything you need for a solid upgrade: a wall-mounted shower head, a 14-inch shower arm, handheld spray and holder, a rough-in valve, and all installation hardware with instructions. The diverter knob lets you switch between overhead rainfall and handheld modes, while the single switch handle makes temperature control straightforward.
The system carries cUPC certification for trusted plumbing compatibility, and it features a lifetime warranty with replacement options within the initial years. If you ever have a question or issue, Gotonovo support is available to help with setup or replacements.
In short, this shower system aims to balance durable construction, simple operation, and a versatile experience that can fit a range of bathroom styles and user preferences. It’s designed to feel like a refreshed spa moment at home without making promises about guaranteed results, focusing instead on achievable improvements in daily comfort and convenience.
Q: What is included in the gotonovo Shower System kit?
A: Wall-mounted shower head, 14" shower arm, handheld spray and holder, rough-in valve, and all install hardware.
Q: Is the matte black finish durable?
A: The finish uses multi-layer electroplating and passes salt spray tests for durability.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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