Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The G2 Gateway is a compact 2.4GHz hub designed to pull together a wide range of smart devices. It connects via the Tuya Smart or Smart Life apps and works with voice assistants for hands‑free control, all without wiring or complex setup.
Designed to integrate with smart locks, lights, sensors, water valves, plugs, and switches, the G2 Gateway helps you expand your smart home network with ease. Automations and routines become more flexible as devices bind to a single hub.
Note that the gateway supports 2.4GHz WiFi only. For best performance, place it within 33 feet of your smart lock and ensure both phone and gateway are on the same WiFi network during pairing. The gateway is designed for reliable operation with low power use and minimal heat generation over time.
With its straightforward setup, clear compatibility, and ongoing support, the GHome G2 Gateway offers a practical foundation for a smarter, more responsive home environment without overpromising results.
Q: What devices does the GHome G2 gateway support?
A: It works with Tuya devices such as smart locks, lights, sensors, valves, plugs, and switches.
Q: How do I set up the GHome G2 gateway?
A: Set up on 2.4GHz WiFi, stay within 10 m of your lock, and pair via the Tuya Smart Life app. One gateway can pair with 2 locks.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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