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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for durability and ease, this all-metal diverter resists corrosion far better than plastic units, helping you maintain a reliable shower setup over time. The brushed nickel finish adds a modern, versatile look that blends with most bathroom styles while delivering dependable function.
The standout feature is a low-profile handheld holder that keeps the hose within easy reach without crowding the shower space. This thoughtful placement benefits users of varying heights and mobility, making routine rinsing and washing simpler and more comfortable for everyone in the household.
Switch smoothly between the handheld and fixed rain shower head with a simple lever. The pause mode helps you conserve water during lathering or body wash, while the option to run both heads at once offers a refreshed, spa-like experience if desired.
Fit and installation are straightforward: a standard 1/2 IPS inlet and two 1/2 outlets cover many US showers. The package includes all necessary parts and clear instructions, making DIY setup feasible for most homeowners.
Whether you’re updating an older bathroom or replacing a worn valve, the G-Promise diverter blends durability with practical features. It complements a variety of fixtures and finishes, offering practical options for daily use without overpromising results.
Q: What shower configurations does the G-Promise metal shower diverter support?
A: Supports handheld and fixed shower heads, pause mode for water savings, and option to run both heads simultaneously.
Q: Is installation easy, and is the kit complete?
A: Yes. The package includes all necessary components and clear instructions for a DIY install without a plumber.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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