Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The FROSCH Tile Leveling System Clips offer a practical, durable solution for precise tile setting. Molded from heavy duty plastic, these clips provide a solid, dependable feel as you work, helping to keep tiles flush and edges crisp while the adhesive cures. The 2000 pack is designed to cover large projects with consistency and minimal setup changes, making it a reliable companion for kitchens, bathrooms, or living areas that require a clean, professional finish.
As you lay each tile, the clips hold height and alignment at regular intervals, helping you achieve a level surface with consistent spacing. The system integrates into the workflow without slowing you down, allowing you to set a steady rhythm from start to grout.
Pro tip: keep a few extras on hand for on-site adjustments and future touch ups. The 2000 pack provides ample supply for sizable homes or multi-room refreshes.
Q: Can the FROSCH Tile Leveling System be used on both walls and floors?
A: Yes, it is suitable for wall and floor tiling, helping keep tiles level and aligned.
Q: What grout line does this system establish?
A: It maintains a consistent 1/16 inch (1.5 mm) grout line for neat joints.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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