Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the eufy FamiLock S3 Max—a single, 3-in-1 smart lock that blends palm vein recognition, a 2K HDR camera, and a video doorbell for front-door security. Designed for modern homes, it offers keyless entry, real-time alerts, and clear visibility at the door, day or night.
Performance focuses on practical use: fast recognition, privacy-conscious design, and seamless smart-home compatibility. The palm vein system delivers rapid access with a high level of confidence, while data stays on the device so you remain in control of your information.
Note: Camera streams are not supported through Matter; for the full feature set, use the eufy App. This video lock does not work with HomeBase 2. As a practical, privacy-first solution, it aims to simplify front-door routines while expanding your security options.
Ideal for households that value quick access, family safety, and simple, app-assisted monitoring. It’s especially convenient when children, elderly family members, or busy households want a straightforward way to see who is at the door and to grant entry without keys or codes.
Q: How does palm vein recognition work on the eufy FamiLock S3 Max?
A: The sensor reads unique palm vein patterns; the data stays on-device for fast, keyless entry without reliance on cloud storage.
Q: Is it compatible with other smart home ecosystems?
A: Yes—Matter and Apple Home are supported via HomeBase 3, with additional compatibility to Google Home, Alexa, and SmartThings.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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