Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The EPLO iX7-PRO combines a built-in tank with a booster-pump-assisted flush for steady, high-performance cleansing. Beyond power, it brings thoughtful comfort features like a heated seat, instant warm water for cleansing, and a high-speed dryer, all controlled from a handy remote or intuitive controls. This is an all-in-one solution designed for modern bathrooms that value ease, efficiency, and a touch of luxury without sacrificing practicality.
With these smart options, you can customize how you interact with the toilet based on your routine, guest needs, or accessibility preferences, all while maintaining a clean, streamlined bathroom aesthetic.
The seat height is designed for easier sitting and standing, supporting a more relaxed bathroom experience without sacrificing compact styling or performance.
The elongated bowl meets standard rough-in dimensions and carries CUPC and ETL listings, aligning with common efficiency and safety benchmarks. It’s registered in the CEC database and holds additional certifications, including Japanese SlAA. This focus on standards helps ensure reliable operation in a variety of homes.
Support is straightforward: responsive assistance within 24 hours and a 30-day money-back guarantee with a 12-month full-toilet replacement policy, offering peace of mind as you experience the benefits firsthand.
Q: Does the EPLO iX7-PRO include automatic lid operation and remote control?
A: Yes—auto lid/open-close functions, foot-kick access, and remote control are supported for convenient use.
Q: What washing and comfort features are available?
A: It offers heated seat, instant warm water nozzle, adjustable high-speed dryer, and an LED temperature display for easy monitoring.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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