Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
From any room or from across the country, the Sensi Touch 2 makes it easy to manage your home's climate. This Energy Star certified thermostat is designed to work with compatible HVAC systems and can be controlled remotely via the intuitive mobile app. With geofencing and a flexible 7‑day schedule, you can tailor comfort to your life—without sacrificing efficiency or control.
Pair it with Sensi room sensors to balance temperatures across spaces, so you feel consistently comfortable whether you’re relaxing in the living room or winding down in the bedroom. A common (C) wire is required, which helps power the device in many homes in the U.S. and Canada. The app guides you step by step through installation, removing guesswork and making setup accessible to DIY enthusiasts and first‑timers alike.
The Sensi Touch 2 is Energy Star certified and can help optimize HVAC operation through flexible schedules and remote control. Real‑time data and helpful alerts support maintenance reminders, potentially reducing wasted energy and helping you stay on top of system health.
Emerson emphasizes privacy protection and does not sell your personal information to third parties. Note that some programs and third‑party services require additional data sharing, governed by their terms and privacy policies.
Ready for a smarter, more convenient home climate experience? The Sensi Touch 2 lets you set your preferences once and enjoy consistent comfort, with the flexibility to adapt as routines shift. While results vary by home and usage, many users report noticeable, individualized improvements in daily comfort and energy awareness.
Q: What devices can I use to control the Sensi Touch 2 thermostat?
A: Control it via the mobile app, Wi‑Fi, and voice assistants like Alexa and Google for easy comfort management.
Q: Does the Sensi Touch 2 help me save energy?
A: Sensi offers energy‑saving features such as flexible scheduling and usage reports that may help reduce HVAC energy use.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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