Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the ecoviva water Mate 3 Countertop RO System, a compact unit designed to sit on your kitchen counter without any installation. It ships with a borosilicate glass kettle and clear measurement marks, so you can see exactly how much you’re filling and drinking day by day. The design emphasizes clean lines, a stable base, and quiet operation that blends with everyday life.
Eight stages of filtration work in concert to purify water while preserving essential minerals for a balanced and enjoyable flavor. The system also features a 3:1 pure-to-waste ratio, which means more clean water for sipping and less waste, making a practical choice for households mindful of both costs and the environment.
The auto-sensing dispensing system lets you fill your glass or kettle hands-free by placing the container in position. A touch display provides one-touch control, while real-time filter-life monitoring sends timely replacement alerts. An auto-flush routine helps maintain performance between changes, and a large-capacity tank minimizes refills, even for busy households.
The 3:1 pure-to-waste ratio boosts pure water output while cutting down on wastewater. The design supports a 3-second filter replacement cycle for quick upkeep. With an ultra-low daily cost, it’s an economical choice that also helps reduce single-use plastic bottles, supporting a more sustainable home.
Ecoviva Water offers a two-year warranty on the countertop system (filters and mineralization media excluded) and responsive customer support through the Amazon Store or direct channels for a smooth experience.
Q: Is installation required for the ecoviva water Mate 3 Countertop RO System?
A: No installation is required—simply plug in the unit and start using the included borosilicate glass kettle.
Q: What does the 8-stage filtration offer for everyday drinking?
A: Eight-stage filtration with mineralization can deliver balanced taste and mineral enrichment.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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