Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Smart Strip Advanced Paint Remover by Dumond is a water-based, biodegradable solution designed to lift multiple layers of coatings with less environmental impact. It avoids harsh caustics and dangerous solvents, offering a safer option for both indoor and outdoor work without foul fumes or heavy odors.
Trusted for a wide range of surfaces and applications, this system is well suited for historical renovations, commercial projects, and DIY upgrades. The product is designed to work across materials from wood and brick to metal and concrete, making it a practical choice for many project needs.
How to approach a project with Smart Strip: begin with a small patch to confirm compatibility, keep the product in a wet state for effective removal, and cover with laminated paper to prevent premature drying. Dwell time will vary by coating, so patience and small tests help determine the best timing.
In short, Smart Strip provides a practical, eco-minded alternative for coating removal that aligns with both professional standards and responsible home improvement aspirations. While results vary by coating and surface, the product is designed to be a versatile option worth considering for many projects.
Q: Is Smart Strip safe to use indoors?
A: Yes, it is water-based and non caustic, with no methylene chloride or NMP; always test a small patch first.
Q: Can Smart Strip remove multiple layers of paint?
A: Yes, it can strip up to 15 layers of acrylic, latex, oil, or water-based coatings.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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