Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Dreame H12 Pro blends suction and mopping in one intelligent unit, designed for busy homes. It tackles both wet spills and dry dust with a single pass, helping you keep kitchens, entryways, and living spaces clean without swapping tools.
Smart engineering makes everyday cleaning simpler. A adaptive sensor reads the level of mess and adjusts suction and noise to suit the task, delivering steady performance whether you are sweeping up pet hair or tackling a sticky spill.
After cleaning you can start a hot air based self cleaning cycle. The brush dries in about an hour, leaving it ready for the next job, and reducing the need for manual brush care.
Powered by six 4000 mAh cells, it delivers up to 35 minutes of cleaning per charge. A roomy 900 ml clean water tank supports cleaning large areas without frequent refills, enabling coverage of up to 2,150 sq ft per fill according to lab assessments.
Edge to edge cleaning helps you reach along baseboards and into corners, while a dual edged brush design works in tight spots. With adjustable operations, you can tailor speed and noise to your preference, balancing power with quiet operation.
Note that results vary with floor type, mess level, and cleaning habits. This device aims to simplify routine cleaning and offers a flexible approach without promising guaranteed outcomes.
Q: Is the Dreame H12 Pro suitable for wet and dry messes?
A: Yes. It vacuums and mops in one pass for spills, dust, and dried debris on hard floors.
Q: How long does the battery last on a full charge?
A: About 35 minutes per charge, varying with usage and suction level.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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