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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The DGSL Tile Leveling System with Plier is a complete kit designed for professional and DIY tile work on floors and walls. It helps keep tiles flush during mortar curing, supporting flat countertops, shower surrounds, backsplashes, and stone installations. The system accommodates tile thicknesses from 3 mm (1/8 inch) up to 12 mm (1/2 inch) and enables even grout joints, promoting a clean, professional look without relying on guesswork. While results vary by project, this setup offers a reliable pathway to consistently straight tile grids and reduced lippage during setting.
Real-life use cases include kitchen backsplashes, bathroom shower surrounds, and stone installations where an even, lippage-free surface is desirable. The included plier speeds setup and removal, while the combination of disposable clips and reusable wedges offers flexible workflow choices. This kit is suitable for both first-timers learning tile basics and seasoned professionals tackling larger projects.
With this DGSL system, you’ll gain a dependable toolkit for achieving neat tile lines, reduced repositioning, and a smoother installation process. Consider it as a versatile companion for various ceramic, porcelain, and natural stone tiling projects.
Q: What tile thickness and gaps does the DGSL Tile Leveling System support?
A: Suitable for tile thickness from 3 mm to 12 mm with a minimum 3 mm (1/8 inch) grout joint.
Q: Are all components reusable?
A: Clips are disposable while wedges are reusable; includes a tile plier for quick clamping.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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