Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The DESLOC G2 Smart Lock WiFi Gateway acts as a versatile bridge, connecting DESLOC smart locks and TTLock‑enabled devices to your home network. Designed for modern homes, it offers flexible control and scalable expansion without adding clutter, paving the way for a smarter entry experience.
Imagine managing access from anywhere. With remote control capabilities and real-time entry alerts, you can monitor who is entering your space and respond quickly if something unusual happens.
Designed to fit into busy routines, the G2 gateway works with voice assistants and supports scalable configurations, making it suitable for households that want a simple, scalable security extension.
DESLOC backs the G2 gateway with a 12-month product warranty and responsive after-sales service. Contact support via hotline during business hours or email for around-the-clock assistance.
Use cases include granting temporary access to guests, family members, or service workers, while keeping you in the loop with live activity alerts. The system is designed to scale as you add more locks over time, without changing your existing setup.
Q: What can the DESLOC G2 gateway control?
A: Remotely manage DESLOC and TTLock‑enabled locks and receive real‑time alerts.
Q: What network setup is required for pairing?
A: Use a 2.4 GHz Wi-Fi network and place the gateway within 10 ft of the lock on the same network.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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