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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Camcamp's Smart Door Lock redefines keyless access by using palm vein recognition. This biometric method reads vein patterns beneath the skin for precise, contact-free entry, designed to work even when hands are wet, dirty, or aged. Hover your hand near the sensor and enjoy a seamless unlock experience with minimal physical contact.
Eliminate routine surface contact while maintaining quick access to your home. The design prioritizes smooth operation and consistent reliability, making it a practical choice for daily life and households with shared doors.
Powered by four AA batteries, the lock typically lasts up to three months. An early low-battery alert helps you prep replacements in advance. If batteries run out, the built-in USB-C port supports emergency charging via a power bank, ensuring you aren’t locked out in a pinch.
With an IP65 waterproof rating and a weather-resistant backlit keypad, this lock is built to handle rain, dust, and seasonal changes. The robust handle and housing are designed for long-term performance on exterior doors.
Create up to 50 unique or one-time guest PINs with anti-peep technology. You can add extra digits before or after the real code to minimize snooping. In addition to palm vein, you have options with cards and mechanical keys.
Combine palm vein with PINs, cards, and physical keys—all in one lock. This flexibility supports busy households and varied scenarios, reducing reliance on a single access method.
Designed for straightforward, do-it-yourself installation, this smart lock can elevate your front door without professional help. Clear instructions and included hardware help streamline setup.
Q: What makes Camcamp's palm vein recognition different from a fingerprint?
A: Palm vein reads vein patterns beneath the skin for accurate, contact-free entry that works with various hand conditions.
Q: How does the emergency power feature work?
A: USB-C emergency charging via a power bank keeps access available when batteries run low, while replacing four AA batteries.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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