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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the BOCOM 12.5 ft Aluminum Telescoping Ladder, a lightweight yet sturdy companion for high-reach tasks around the house, RV, and outdoor projects. The aluminum profile feels solid in hand and glides smoothly when extended, giving you a sense of control as you ascend, even on slightly uneven surfaces. This is a ladder built to support your workflow, not just your ascent.
Key design choices focus on stability and safety. The ladder uses a larger-diameter aluminum tube compared with typical models, helping resist wobble as you reach toward ceilings, gutters, or attic spaces. Paired with two triangle stabilizers, the setup gains remarkable steadiness; manufacturer notes a noticeable reduction in sway and a stability boost versus similar products. You may notice smoother climbs and steadier holds during mid-height tasks, from cleaning light fixtures to painting high walls.
Height is adjustable in precise, one-foot steps to fit your task. The locking mechanism secures each position, while textured steps and non-slip feet offer secure footing on wood, tile, brick, or uneven ground. The ladder supports up to 330 pounds, giving you a comfortable margin for most daily tasks and tool setups, from glass cleaning to bulb changes.
Portability matters for busy households. This ladder is designed to be as convenient to move as it is to use: it weighs less than bulkier models, includes a built-in carry handle, and ships with a Velcro strap to keep it compact when stored. When folded, it tucks neatly behind cabinets, under beds, or in a car trunk, helping you save space in tight areas.
Versatility is a core strength. Use it for interior tasks like painting, bulb changes, and picture hanging; its sturdy nature also suits exterior duties such as roof checks, gutter cleaning, tree pruning, or loft access. It’s also a popular choice for RV living, where space is at a premium and reliable climb is essential.
Note: Always inspect the ladder before use and follow local safety guidelines. If you need assistance or have questions about setup, customer support is available to help you optimize your configuration for different spaces and tasks.
Q: What heights can the BOCOM 12.5 ft ladder reach?
A: Fully extended, it reaches 12.5 ft with height adjustments in 1-foot steps and secure locking.
Q: Is this ladder easy to store in small spaces?
A: Yes. It folds compactly and includes a built-in handle and Velcro strap for simple storage.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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