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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for modern bathrooms, the BESy freestanding tub filler is a floor-mounted brass faucet that blends sleek style with practical versatility. The elegant arch design guides the water flow with a smooth, wide reach, while the 360-degree gooseneck spout delivers flexible placement for both baths and rinses. The matte black finish adds a contemporary touch and stands up to humid environments when paired with the multi-layer electroplating that helps resist humidity and surface corrosion in damp bathrooms.
The included 2-in-1 handheld shower wand offers a spray mode that switches with a twist, making it convenient for quick rinses, tub cleaning, or refreshing pets. This single fixture can handle filling, rinsing, and targeted cleaning, reducing the need for additional accessories while keeping your space uncluttered.
Practical, stylish, and built to endure daily use, this BESy tub filler is designed to fit mid to spacious bathrooms where a tidy, seamless look matters. The fixture adapts to different plumbing setups with customizable hose options, making it a flexible choice for upgrading your bath experience without overhauling existing lines. While it does not promise specific results, the combination of durable materials, thoughtful design, and versatile functions makes this tub filler a compelling option for those seeking a refined, all-in-one solution.
Q: What is included with the BESy freestanding tub filler?
A: Faucet (brass), 2-in-1 handheld shower, 59 inch hose, base cover, 1/2 inch hot/cold hoses, mounting hardware, and installation instructions.
Q: Can I customize the hoses for different plumbing setups?
A: Yes, hoses can be customized to 3/8 inch size as required for your installation.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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