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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Clean, refreshing water can make a noticeable difference in a cat's daily routine. This 16-piece replacement set from Artiaims pairs both replacement filters and pre-filter sponges for the 3.2L/108oz cat fountain, designed to help maintain water that feels clean and inviting during every refill.
The package includes 16 Replacement Filters and 16 Pre-Filter Sponges, crafted to work together with your stainless steel fountain. The system features a multi-stage filtration approach where activated carbon is encased in a high-density fabric, helping water feel crisper as it circulates through the fountain.
In practice, the refined activated carbon uses an advanced pore structure to capture finer particles, while the pre-filter sponges catch larger debris before the water encounters the main filters. This two-step setup is designed to keep the fountain operating smoothly between cleans, reducing the buildup that can affect taste and flow.
Usage tips: rinse new components before installation, replace during regular cleaning, and store extras in a dry place to extend their life. Usage may vary, but many pet households notice steadier water flow and a cleaner fountain surface after replacements.
Q: What is included in the 8 Pack Replacement Filters & 8 Pack Pre-Filter Sponges Set?
A: The set includes 16 replacement filters and 16 pre-filter sponges for Artiaims 3.2L/108oz cat fountains.
Q: How should I replace the filters and sponges for best results?
A: During routine fountain cleaning, swap both filters and sponges to keep water fresh and debris-free.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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