Welcome to our store
We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Keep your AquaTru Carafe purifiers performing at their best with the One-Year Carafe Filter Combo Pack. This thoughtfully bundled set is designed for AquaTru Carafe countertop purifiers, offering a streamlined replacement cycle that fits into everyday cleaning routines. The pack includes two pre-filters (Stages 1–2) and one VOC carbon filter (Stage 4), delivering a practical filtration upgrade without frequent shopping trips.
With IAPMO certification and NSF-standard alignment, this combo emphasizes reliable filtration through established testing benchmarks. The filters are designed to support the AquaTru Carafe system’s filtration stages, offering a practical way to refresh essential components on a yearly cycle.
The Pre-Filters and Carbon Filter cover the early-stage purification (Stages 1–2) while the VOC Carbon Filter handles Stage 4. Expect about six months of use from the Pre-Filter and Carbon portion, and up to a year from the VOC Carbon Filter, depending on your water quality and usage. Regular replacement as part of your routine can help maintain the filtration flow you rely on.
Imagine preparing coffee, tea, or everyday drinking water with a refreshed filtration setup. This pack may contribute to clearer water with reduced chlorine taste and odors, supporting your day-to-day hydration and beverage preparation. While results can vary, the combination offers a streamlined approach to maintaining your AquaTru Carafe system over the course of a year.
These filters are intended specifically for AquaTru Carafe countertop purifiers. For best results, follow the replacement guidance and consult your unit’s user manual if you’re unsure about compatibility with your model.
Q: What’s included in the AquaTru One-Year Carafe Filter Combo Pack?
A: The pack includes two Pre-Filters and one VOC Carbon Filter designed for AquaTru Carafe purifiers.
Q: How long do the filters last?
A: Pre-filters last about six months or 300 gallons; the VOC carbon filter lasts up to a year.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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