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We offer free standard shipping to every province and territory in Canada.
We offer free standard shipping to every province and territory in Canada. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days from delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to Canada’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The AO Smith APCOM UT1 is an under-sink hot water recirculation pump designed to bring warmth to your taps faster. Its compact profile hides neatly beneath the sink while the system quietly works behind the scenes, delivering comfort without the typical wait.
Built for homes with a single hot water line and without a dedicated return line, the UT1 can serve up to 250 feet of piping. The pump runs automatically in short bursts—usually three to four times per hour for one to two minutes—thanks to a built-in thermostat and timer. This thoughtful design helps minimize water waste and keep hot water within reach where you need it most.
In real-life use, you’ll notice a smoother morning routine, quicker dish rinsing, and faster hot beverages. The system’s quiet operation helps maintain a calm kitchen atmosphere while delivering reliable hot water when you want it.
For technical support or installation questions, you can reach AO Smith at (401) 785-3000. The product features a practical “One Wrench” installation approach and is designed for homes without a dedicated hot water return line. Most installations can be completed in under 10 minutes, with routine operation requiring only an electrical outlet under the sink.
Consider these best-use notes: the UT1 is compatible with many common layouts and piping distances, offering a convenient upgrade for everyday hot water needs. While it emphasizes efficiency, outcomes can vary based on household plumbing and heater type, so explore whether this recirculation solution aligns with your home’s setup and your daily routines.
Q: What is the AO Smith APCOM UT1 and how does it work?
A: The APCOM UT1 is an under-sink hot water recirculation pump with a thermostat and timer that circulates water to bring hot water to taps faster.
Q: Does installation require a plumber?
A: No plumber is typically needed; it fits single-pipe homes up to 250 ft and installs under the sink in about 10 minutes.
We offer free shipping on all products across Canada. Orders are typically prepared within 1–2 business days. After dispatch, delivery usually takes 3–5 business days. For remote or hard-to-reach areas, delivery may take 5–7 business days.
We may ship with Asendia, UniUni, Purolator, FedEx, or Canada Post depending on your address, package size, and the item’s handling requirements. P.O. Boxes are accepted where the selected carrier supports them.
We accept returns on most items within 30 days of delivery. Items must be returned in the condition you received them (new, unused, and with original packaging where applicable). If you receive the wrong or defective item, we’ll make it right.
To start a return, please email us at handyskook@gmail.com with your order number and a brief description of the issue. We’ll reply within 1 business day with the next steps.
Once your return is received and inspected, we’ll process your refund to the original payment method. Processing times can vary by payment provider, but most refunds are completed within 5–10 business days after approval.
When your order ships, you’ll receive a confirmation email with tracking details (when available). If you need help locating your tracking information, contact us at handyskook@gmail.com.
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